Privacy Policy

Last updated: February 16th, 2025

Foreigh, LLC ("Foreigh," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services, including without limitation www.foreigh.com and all associated services and features (collectively, the "Services"). This includes both registered users and carriers who interact with public load postings. This Privacy Policy is incorporated into and subject to our Terms of Service.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE SERVICES.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

1.1 Information You Provide Directly

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Payment Information: When you subscribe to our Services, our third-party payment processor, Stripe, collects your payment card details and other necessary billing information. We do not store your full payment card details on our servers.
  • User Content: We collect any personal data you submit or upload to the Service, including carrier data, sales records, load postings, bid information, and any other content you create or provide ("Your Content").
  • Communications: We collect information when you contact us directly, such as through customer support inquiries, feedback submissions, or email correspondence.
  • Business Information: Information about your freight brokerage operations or carrier business, including but not limited to carrier relationships, sales data, operational metrics, and bidding history.
  • Carrier Information: For carriers who interact with public load postings, we collect information necessary to facilitate the bidding process, such as contact information, bid details, and carrier credentials.

1.2 Information Collected Automatically

  • Usage Data: We automatically collect information about your interactions with the Services, such as the features you use, the pages you visit, the time and date of your access, and your operational activities.
  • Device Information: We collect information about the device you use to access the Services, including the device type, operating system, browser type, unique device identifiers, and IP address.
  • Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, and search terms.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your activity, browser, and device. See Section 4 ("Cookies and Similar Technologies") for more details.

1.3 Information from Third Parties

  • Stripe: We receive information from Stripe related to your payment transactions, such as transaction IDs, payment status, and limited payment card information (e.g., the last four digits of your card number).
  • Subprocessors: We may receive information from our subprocessors, as detailed in our Subprocessors List. This information is used to provide and improve the Services.
  • Other third-party services: We may also receive information about users from third-party services; this information is used to provide and improve the Services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Services: We use your information to operate, maintain, and provide you with the features and functionality of the Services, including carrier sales optimization tools and the public load posting and bidding system.
  • To Process Payments: We use Stripe to process your subscription payments.
  • To Facilitate Load Matching: We use carrier and load information to facilitate the matching of carriers with available loads through our bidding system.
  • To Improve the Services: We use your information to understand how users interact with the Services, identify areas for improvement, develop new features, and enhance the overall user experience. This includes using anonymized and aggregated data to train and improve our AI models.
  • To Communicate with You: We use your information to send you service-related communications, such as account updates, security alerts, bid notifications, and customer support responses. We may also send you promotional emails about new features or offerings, but you can opt out of these communications.
  • To Personalize Your Experience: We use your information to tailor the Services to your brokerage's operational needs and preferences.
  • To Enforce Our Terms: We use your information to enforce our Terms of Service and other policies, investigate potential violations, and protect the rights, property, and safety of Foreigh and our users.
  • For Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
  • With Service Providers and Subprocessors: We share information with third-party service providers and subprocessors who assist us in providing the Services, such as payment processors (Stripe), hosting providers, analytics providers, and customer support tools. These parties are contractually obligated to protect your information and use it only for the purposes we specify. A complete list of our subprocessors is available at our Subprocessors List.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation. We may also disclose your information if we believe it is necessary to protect the rights, property, or safety of Foreigh, our users, or others.
  • In Connection with a Business Transaction: If Foreigh is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Anonymized and Aggregated Data: We may share anonymized and aggregated data with third parties for research, analytics, or other purposes. This data cannot be used to identify you personally.

4. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to collect and store information when you interact with the Services.

  • What are Cookies? Cookies are small text files that are stored on your browser or device. They allow us to recognize your browser or device and remember certain information about you.
  • Types of Cookies We Use:
    • Essential Cookies: These cookies are necessary for the Services to function properly. They enable you to navigate the website, access secure areas, and use essential features.
    • Performance Cookies: These cookies collect information about how you use the Services, such as which pages you visit most often. This helps us improve the performance and usability of the Services.
    • Functionality Cookies: These cookies allow the Services to remember your preferences (e.g., language, region) and provide enhanced, personalized features.
    • Analytics Cookies: These cookies are used by third-party analytics providers (e.g., Posthog) to collect information about your use of the Services. This information is used to compile reports and help us improve the Services.
  • Your Choices: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, some features of the Services may not function properly. You can also opt out of targeted advertising by visiting the websites of the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use industry-standard encryption to protect your data in transit and at rest.
  • Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job functions.
  • Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
  • Data Minimization: We strive to collect and retain only the minimum amount of personal information necessary to provide the Services.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete your personal information upon your request, subject to any legal or contractual obligations that require us to retain certain data. Specific retention periods may vary depending on the type of information and the purpose for which it was collected. We will delete your data in accordance with the Terms of Service.

7. Your Rights and Choices

You have certain rights and choices regarding your personal information:

  • Access and Correction: You can access and update your account information at any time by logging into your account settings.
  • Deletion: You can request that we delete your account and associated personal information by contacting us (see Section 11). We will comply with your request, subject to any legal or contractual obligations.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
  • Do Not Track: Our services do not respond to browser "Do Not Track" signals.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us (see Section 11), and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws. This may include using standard contractual clauses or relying on other legally recognized transfer mechanisms.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. For significant changes, we will also notify you via email. Your continued use of the Services after the changes become effective constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@foreigh.com

Mail: 224 W 35th St.
Ste 500
New York, NY 10001

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