Quality standard in logistics aiming for perfect order fulfillment. Requires precision in documentation, timing, and delivery.
Put your knowledge to the test with our interactive quiz covering Zero Defect and other key industry terms.
Start QuizAdditional fees beyond the basic freight rate for extra services provided during transport. These can include detention, layover fees, fuel surcharges, or special equipment requirements.
A suspension system in trucks that uses air-filled bags instead of conventional steel springs. This provides a smoother ride and better protection for sensitive cargo.
A return trip carrying cargo after completing a primary delivery. Helps maximize efficiency and revenue by avoiding empty miles on the return journey.