Freight Broker Customer Retention: 10 Strategies That Actually Work
Customer retention costs 5-7x less than acquisition for freight brokers, yet most lose 30-40% of shippers annually. Learn 10 proven strategies – from proactive communication protocols to specialized account management – that help top brokers maintain 80%+ retention rates and significantly higher profits.
Freight Market Cycles Explained: A Broker's Survival Guide
Freight market cycles occur in 2-3 year periods with four phases:Trough, Recovery, Peak, and Collapse. Learn how to identify cycle position through key indicators and implement specific broker strategies for each phase to maintain profitability regardless of market conditions.
Freight Broker Business Plan: A Complete Guide for 2025
A complete freight broker business plan requires 9 essential components from executive summary to financial projections. Learn exactly what to include in each section, startup prerequisites, and how to create financial projections that reflect industry benchmarks.
Should You Start a Freight Broker Business in A Down Market?
Starting a freight broker business in a down market is viable with the right approach—technology adoption, niche specialization, and minimal overhead can lead to profitability in as little as 30-45 days instead of the traditional 6-12 months.