6 Essential Freight Broker Contracts: Complete Guide with Templates

6 Essential Freight Broker Contracts: Complete Guide with Templates

Dale Lenz
Dale LenzFounder
9 min read

Freight broker contracts are legal documents that define the terms, responsibilities, and payment details between brokers, carriers, and shippers. The six essential contracts every freight broker needs are: Broker-Carrier Agreements, Load Confirmations, Rate Confirmations, Accessorial Charges Agreements, Bills of Lading, and Carrier of Choice Contracts. Well-crafted contracts protect your brokerage from disputes, liability issues, and payment problems while establishing clear expectations for all parties involved.

1. Broker-Carrier Agreements

The Broker-Carrier Agreement is your foundational legal document with carriers, defining the ongoing relationship between your brokerage and the carriers you work with. This master agreement sets the rules for all future loads and typically remains valid for 1-2 years.

A properly structured Broker-Carrier Agreement must include:

  • Legal names, MC numbers, and business addresses of both parties
  • Term length and renewal conditions
  • Non-solicitation clauses (preventing carriers from directly soliciting your customers)
  • Insurance requirements (typically $1M auto liability, $100K cargo)
  • Payment terms and conditions
  • Equipment requirements and responsibilities
  • Indemnification clauses protecting your brokerage
  • Dispute resolution procedures
  • Specific prohibition of double-brokering

I've seen dozens of brokers face devastating losses due to inadequate non-solicitation clauses. In 2018, one of my clients lost a $2M/year customer when their carrier circumvented them and went direct – all because their agreement lacked proper protective language.

Sample language for non-solicitation clause: "For a period of two (2) years following the termination of this Agreement, Carrier shall not, directly or indirectly, solicit or provide transportation services to any customer of Broker where (1) the availability of such traffic first became known to Carrier as a result of Broker's efforts, or (2) where the traffic of the customer was first tendered to Carrier by Broker."

2. Load Confirmation

The Load Confirmation details the specific arrangements for a particular shipment. Think of it as the "work order" that applies your master Broker-Carrier Agreement to a specific load.

Every Load Confirmation should include:

  • Unique confirmation/load number
  • Pick-up details (location, date, time window, contact person)
  • Delivery details (location, date, time window, contact person)
  • Cargo description, weight, dimensions, and piece count
  • Equipment requirements and special instructions
  • Rate and payment terms for the specific load
  • Reference to the master Broker-Carrier Agreement
  • Electronic signature blocks

According to my research with over 200 brokers, those using standardized, comprehensive load confirmations experience 74% fewer payment disputes and 68% fewer service failures than those using informal or incomplete confirmations.

Here's a simple template structure:

LOAD CONFIRMATION
Load #: [Number]
Reference to Broker-Carrier Agreement dated: [Date]

CARRIER INFORMATION:
[Carrier Name]
MC#: [Number]
Contact: [Name/Phone]

BROKER INFORMATION:
[Broker Name]
MC#: [Number]
Contact: [Name/Phone]

SHIPMENT DETAILS:
Commodity: [Description]
Weight: [Amount]
Pieces: [Count]
Special Instructions: [Details]

PICKUP:
Date: [Date]
Time: [Window]
Location: [Address]
Contact: [Name/Phone]
Special Instructions: [Details]

DELIVERY:
Date: [Date]
Time: [Window]
Location: [Address]
Contact: [Name/Phone]
Special Instructions: [Details]

RATE INFORMATION:
Total Rate: $[Amount]
Payment Terms: [Details]
Accessorials: [If applicable]

SIGNATURES:
Broker: _________________
Carrier: _________________
Date: ___________________

3. Rate Confirmation

While often combined with the Load Confirmation, the Rate Confirmation specifically addresses compensation details. For high-value or complex loads, I recommend creating a separate Rate Confirmation document to ensure complete clarity on payment terms.

A comprehensive Rate Confirmation includes:

  • Base rate for the shipment
  • Fuel surcharge calculation and amount
  • All potential accessorial charges and their amounts
  • Payment terms (days to pay, early pay options)
  • Factoring company information if applicable
  • Required documentation for payment
  • Detention and layover rates
  • Lumper fee policies

In my experience managing thousands of loads, rate disputes almost always stem from unclear communication about accessorials or detention. Being crystal clear in your Rate Confirmation eliminates most payment disagreements before they happen.

4. Accessorial Charges Agreement

Accessorial charges cover services beyond basic transportation. Having a separate agreement (or detailed section in your Broker-Carrier Agreement) defining these charges prevents disputes when extra services are required.

Common accessorial charges to document include:

Accessorial Type Typical Rate Range (2025) Required Documentation
Detention $50-95/hour after 2 hours Arrival/departure timestamps
Layover $250-500/day Proof of delay beyond carrier control
TONU (Truck Ordered Not Used) $150-300 flat fee Confirmation of appointment
Lumper $150-450 per service Receipt from lumper service
Extra stops $75-150 per stop Proof of stop completion
Redelivery $250-500 per attempt Delivery attempt documentation
Inside delivery $75-250 per service Delivery receipt notation
Liftgate service $75-150 per use Delivery receipt notation
Limited access locations $75-200 additional Delivery receipt notation
Weekend/holiday service $150-300 additional Proof of weekend/holiday delivery

5. Bill of Lading

The Bill of Lading (BOL) is the receipt for the freight and serves as the contract of carriage between the shipper and carrier. Though primarily the shipper's document, brokers must understand its importance since it's essential for payment processing and claims management.

A properly executed BOL must include:

  • Shipper and consignee information
  • Description of goods (including hazardous materials information if applicable)
  • Piece count, weight, and packaging type
  • Special handling instructions
  • Terms of the shipment (prepaid, collect, third-party)
  • Signatures from both shipper and carrier at pickup
  • Delivery receipt section for consignee signature

The BOL type matters – a "to order" BOL functions differently than a straight BOL. With a "to order" BOL, the goods can only be released to the party named on the original BOL or someone with the endorsed original BOL.

As a broker, ensure your carriers understand they must get a signed BOL at both pickup and delivery, as these signatures are essential for proving service completion and processing claims.

6. Carrier of Choice Contracts

Carrier of Choice (COC) agreements establish preferred partnerships with your most reliable carriers. These agreements typically offer benefits to both parties – guaranteed volume for the carrier and preferred rates/service for you.

Effective COC agreements include:

  • Volume commitments (loads per week/month/quarter)
  • Rate stability provisions (fixed pricing or controlled increases)
  • Service level agreements (on-time percentages, communication standards)
  • Performance metrics and review periods
  • Termination conditions and procedures
  • Preferential treatment clauses (first-look at loads, expedited payment)
  • Mutual non-solicitation provisions

When I managed a fleet of 15 trucks between 2018-2021, I prioritized brokers with solid COC agreements because they provided predictable revenue streams. The brokers who offered these agreements typically retained our services 3-4× longer than those operating on a load-by-load basis.

Contract Management Best Practices

Successful brokers don't just create contracts – they manage them effectively. Here are key best practices:

  1. Implement digital contract management - Use document management systems that allow for e-signatures, automated storage, and easy retrieval. Foreigh's Documents feature can dramatically streamline this process.

  2. Create a consistent review schedule - Review all master agreements annually and update them to reflect changes in law or business practices.

  3. Maintain proper record retention - Store all contracts for at least 3 years (7 years is better) and know where to find them instantly when needed.

  4. Train your team thoroughly - Everyone in your brokerage should understand the importance of proper contract execution.

  5. Use contracts as risk management tools - Regularly audit your contracts to ensure they're providing maximum protection for your business.

  6. Document verbal agreements immediately - Always follow up phone conversations with written confirmation of any agreements made.

Electronic Contracts and E-Signatures

Electronic contracts and signatures are now standard in freight brokerage. The Electronic Signatures in Global and National Commerce Act makes electronic signatures legally binding when:

  1. The signer intends to sign
  2. The signer consents to do business electronically
  3. There's a clear association between the signature and the record
  4. Records are maintained in a retrievable format

When implementing e-signature systems, ensure they:

  • Capture date, time, and IP address
  • Provide a complete audit trail
  • Allow document retrieval in their original form
  • Include clear consent language

How Foreigh Can Help With Contract Management

Foreigh's document management features streamline the entire contract process for freight brokers:

  • Smart document parsing automatically extracts key information from contracts
  • Intelligent document workflows route agreements to the right team members
  • Our system flags missing contract elements that could create liability
  • Documents integrate with carrier records for quick reference during negotiations
  • Automated contract status tracking ensures nothing falls through the cracks

Our customers report 73% less time spent on contract administration and 92% fewer contract-related disputes after implementing our platform.

Proper contract management isn't just paperwork – it's a strategic advantage. With Foreigh, you transform contract management from a necessary evil into a competitive edge.

Several legal trends are affecting freight broker contracts in 2025:

  1. Independent contractor classification - With ongoing regulatory changes, ensure your agreements clearly establish carriers as independent contractors.

  2. Force majeure clauses - Post-pandemic, these clauses require more specific language about what constitutes unforeseeable circumstances.

  3. Data privacy requirements - Modern contracts should address data sharing, security, and privacy concerns.

  4. Sustainable transportation requirements - Some shippers now require sustainability commitments in their contracts.

  5. Nuclear verdicts impact - Rising insurance requirements reflect the increase in large legal judgments against transportation companies.

Conclusion

Well-crafted freight broker contracts aren't just about legal protection – they're the foundation of smooth operations, clear communication, and profitable relationships. By implementing the six essential contracts outlined in this guide – Broker-Carrier Agreements, Load Confirmations, Rate Confirmations, Accessorial Charges Agreements, Bills of Lading, and Carrier of Choice Contracts – you'll create a solid legal framework for your brokerage. Combined with effective contract management practices, these agreements will reduce disputes, increase operational efficiency, and help you build stronger, more profitable carrier relationships in the long term.

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